We, at GE Appliances, are offering you a hyper-personalization IoT ecosystem that maintains a Centralised Guest Profile that logs preferences of your guest. GEA Smart Hub knowing your guest’s preferences pre-orders groceries and stocks up the fridge before the guest even arrives at your timeshare property. The smart kitchen hub will recommend recipes of local gourmet cuisines as per your property location and guest preferences. This IoT ecosystem is voice control enabled for guest interaction, with alexa and google home integration.
Talking about the size of the Smart home Industry, Sales volume rose from $9.6 billion in 2017 to $10.2 billion in 2018, nearly a seven percent increase and more than 26% increase since 2014 – an average of 6% annually. And this is the Ninth Straight Year of Continued Growth Result in this industry. There were 1,580 timeshare resorts in the United States in 2018, representing approximately 204,100 units. About 68% of timeshare units are two bedrooms or more and the average unit size is over 1,000 square feet. Annual maintenance fees averaged $1,000 in 2018.This higher occupancy rates extend benefits beyond the resort itself, into the local surrounding markets and communities such as spending at local restaurants, purchasing groceries for the fully-equipped in-unit kitchens, and on other experiential and cultural activities that timeshare resorts are able to offer due to their deep community involvement.Today's vacationer is looking beyond resort amenities and for unique vacation experiences both on and off property. Hoteliers want to provide guests with the knowledge to experience the local culture and unique activities, whether that be through an immersive cooking class on property or a first-hand recommendation of the area's best kept secrets.
After doing all the observations and interviews, I created user persona and jotted down the pain-points and frustrations gathered in our research phase. The persona created was of a female IT professional. I also listed out her goals and frustrations. 80% of the users who usually stay at timeshare properties stated that they don't like wasting their time on house-hold chores while on vacation with their family.
12.5% of U.S. households were considered to be in smart homes by the end of 2016 — that number is expected to increase to 28% by 2021. The revenue generated by control and connectivity grew by $57.2 million in 2017 to $109.1 million in 2019 and is expected to increase upto $283.6 million in 2023.
Some key points that Marriott has considered while creating the smart IoT rooms: Personal Preferences being the most important key point. The IoT future room will be fully personalized for a better customer experience. If a family has arrived with kids, the walls of the room will have artwork for the kids and a pre-loaded mini snacks bar specially for the kids. The phones will get connected with the frames on the walls and users will see their own pictures in the room which will make them feel more homely and give them a sense of ownership. If the guests have arrived late evening and have had a long and tiring journey before they checked in, the room will have calm lighting set for relaxation and better experience.
An IoT ecosystem of GE Kitchen Appliances, that over time can memorize a guest’s specific preferences and can automatically set up the functionalities / Controls of these Appliances. And be ready for their next stays. As comfort plays a major role in staying at a Luxury hotel, using their personal data added more personal touch to the hotel guests and make their stay a special one.
The Smart Refrigerator that scans the ingredients/groceries available in the fridge at any point and inform the kitchen hub, so the kitchen hub display possible recipes with available ingredients. The fridge also learns guests food preferences and patterns and pre order a list of groceries before the guests arrive in the room.
GE Kitchen Appliances with IoT sensors that provides predictive maintenance. Recognizes signs of deterioration, or unusual performance and directly schedules GE Field Servicing. The System also works as a Smart Scheduler that tallies room availability with field servicing requirement to schedule a servicing.
We, at GE Appliances, are offering you a hyper-personalization IoT ecosystem that maintains a Centralised Guest Profile that logs preferences of your guest. GEA Smart Hub knowing your guest’s preferences pre-orders groceries and stocks up the fridge before the guest even arrives at your timeshare property. The smart kitchen hub will recommend recipes of local gourmet cuisines as per your property location and guest preferences. This IoT ecosystem is voice control enabled for guest interaction, with alexa and google home integration.
After deciding on the features we created storyboards that will explain better use of those features and help users understand them. We created 2 storyboards describing the use of both the important features.
We, at GE Appliances, are offering you a hyper-personalization IoT ecosystem that maintains a Centralised Guest Profile that logs preferences of your guest. GEA Smart Hub knowing your guest’s preferences pre-orders groceries and stocks up the fridge before the guest even arrives at your timeshare property. The smart kitchen hub will recommend recipes of local gourmet cuisines as per your property location and guest preferences. This IoT ecosystem is voice control enabled for guest interaction, with alexa and google home integration.
